Frequently Asked Questions

Battery Maintenance

• Excessive water loss in your battery is either overcharging your vehicle or there is a crack, break or hole in any part of the battery. Contact your nearest Authorized Service and ask for help to solve your problem.

• There is excess electrolyte in your battery or your battery is overcharged and boiling. Bring it to one of our authorized services and ask to discharge the electrolyte amount to the level written next to the battery, or ask our authorized dealer to check the electrical parts of your car.

• This is due to the clogged bottle caps of your battery. In order to prevent this, have your battery's periodic maintenance done by our authorized services within the warranty conditions.

• One of the possible reasons could be a short circuit (leakage) in your vehicle, which causes your battery to weaken and become insufficient at the start. In this case, contact an authorized dealer and have the necessary checks done.

• If your vehicle is not running at all, it may occur in the event of a short circuit (leakage), undercharging, problem in cable connections or a faulty battery in your vehicle. Get help from our nearest authorized dealer and ask for your problem to be resolved.

• In these cases, the terminal connections may be loose. This will cause the battery to explode or not get full efficiency. In such cases, contact our nearest authorized service.

• If the acid densities are low, your vehicle may be undercharging or your vehicle may have a short circuit (leakage) caused by the installation.
• If acid densities are high, your vehicle may be overcharging. In both cases, stop by one of our authorized services and ask for help.